Privacy Policy

Last updated: May 22, 2025At Fix It Easy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.wefixiteasy.com), use our services, or interact with us via phone, SMS, or other means.
1. Information We CollectWe may collect and process the following types of information:
Personal Information: Name, address, phone number, email address, and payment details when you schedule services or create an account.Service Information: Details related to the services requested, service history, communications, and feedback.Device and Usage Data: IP address, browser type, operating system, referring URLs, and usage details when you interact with our website.SMS Communications: Phone numbers and content of text messages if you opt into SMS notifications.

2. How We Use Your InformationWe use your information in the following ways:
To provide, schedule, and complete requested services.To communicate with you regarding appointments, confirmations, reminders, updates, promotions, and service feedback.To process payments and send invoices or receipts.To improve our services, website, and customer experience.To comply with legal requirements and enforce our terms and policies.

3. SMS PrivacyIf you opt in to receive SMS notifications, your phone number and message data will be used solely to provide updates, reminders, feedback requests, and support related to your service experience.We will not share your phone number with third parties without your explicit consent.You may opt out of SMS communications at any time by replying "STOP."
4. Sharing Your InformationWe do not sell, rent, or trade your personal information. We may share your information only:
With trusted service providers who assist us in operating our business and delivering services (e.g., payment processors, scheduling platforms). These providers are contractually obligated to protect your information.When required by law, regulation, or legal process.To protect our rights, property, or safety, or that of our customers and community.

5. Data SecurityWe use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage can be guaranteed 100% secure, and you use our services at your own risk.
6. Cookies & Tracking TechnologiesOur website may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and assist with marketing efforts. You may adjust your browser settings to refuse cookies, but some features of our website may not function properly as a result.
7. Children’s PrivacyOur services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.
8. Your Choices
Review & Update: You may request to review, update, or delete your personal information by contacting us.Opt-Out: You can opt out of SMS messages by replying "STOP" or out of marketing emails by using the unsubscribe link provided.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services constitutes acceptance of the revised policy.
10. Contact UsIf you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:Fix It Easy1130 FM 723, Rosenberg, TX 77471Phone: (281) 969-3279Email: moc.xtysaetixif%40ofni